Bhavin J. Shah is working as faculty in the area of Operations Management and Quantitative Techniques at IIM Indore.Bhavin holds PhD in Statistics and Operations Research from School of Sciences, Department of Statistics at Gujarat University. He obtained Master of Science in Statistics with distinction from School of Sciences, Department of Statistics, Gujarat University, Ahmedabad. He is a member (CA) of Institute of Chartered Accountants of India.His current areas of research interest include Supply Chain Modeling; Hospital Management; Healthcare Delivery Models; Hospital Management; Perishable Inventory Systems; Revenue Sharing Models in coordinated supply chains; Service Operations; E-Commerce; Online Retailing; Business Model Generation and Validation; Simulation Studies and Case Research.